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Contact Us

LoveSilk is online-based. This allows us to be cost-effective and to offer premium-quality silk products at affordable prices. We process orders & send out packages from our warehouse in Mt. Wellington Auckland ( 151B Marua Road, Mount Wellington, Auckland ).

If you have any questions about your order or can’t find what you are looking for, you may contact our friendly customer service team by 

1. Text message or call us at +64 21 0823 1343 
2. Dropping a message via our live chat during operating hours
3. Via email at
4. Using the contact form below

Our dedicated Customer Service Team are available:

  • Monday - Friday: 9am -6pm
  • Saturday: 9am - 5pm

We kindly ask you to please contact us just once to reduce further volumes causing a delay with response.