Contact Us

We send out packages from our warehouse in North Shore Auckland.  If you have any questions about your order or can’t find what you are looking for, you may contact our friendly customer service team by 

1. Using the contact form below
2. Dropping a message via our live chat during operating hours
3. Via email at support@lovesilk.co.nz
4. Text or call us at +64 21 0823 1343

Our dedicated Customer Service Team are available:

  • Monday - Friday: 9am -6pm
  • Saturday: 9am - 5pm

We kindly ask you to please contact us just once to reduce further volumes causing a delay with response.

-->
x