Search FAQs

FAQs

I have questions about my order, what should I do?

I've just placed an order when would I receive it?

Can I return or exchange my order?

How to care for silk products?

What detergent should I use?

Do I need to use mesh wash bag for my silk products?

What makes silk safer than polyester or cotton?

Is there a difference between silk and satin?

Why Mulberry Silk is considered premium?

What is Momme in Silk?

What are silk grades?

What does OEKO-TEX mean and why is important?

Why there is a color difference?

Is silk from China good quality?

Why silk is good for hair and skin?

How do you compare silk to cotton?

Is sleep on silk good for sensitive skin?

How does silk help to prevent wrinkles?

What makes silk safer than Polyester and Cotton?

Why silk becomes so popular all in a sudden?

Does silk make a good gift?

Why I see a lot of price variation for silk products online?

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