Silk FAQs

How to care for silk products?

Silk is not difficult, it just wants a gentle hand. Here is how we wash ours: cool water, a pH neutral detergent, and a line dry out of the sun.

Can I return or exchange my order?

We provide 30-day worry-free money back guarantee should you not happy with our product. If you want to exchange or return an item, please reach out to our customer service team...

I've just placed an order when would I receive it?

We ship out your order the next day after you've placed your order.  We use Courierpost overnight shipping services. For most cities in NZ, delivery takes 1-3 working days. For...