Silk FAQs

How to care for silk products?

  When it comes to caring for mulberry silk, it's a delicate fabric that needs gentle handling. Our 100% silk pillowcases and accessories are made with the highest grade mulberry...

Can I return or exchange my order?

We provide 30-day worry-free money back guarantee should you not happy with our product. If you want to exchange or return an item, please reach out to our customer service team...

I've just placed an order when would I receive it?

We ship out your order the next day after you've placed your order.  We use Courierpost overnight shipping services. For most cities in NZ, delivery takes 1-3 working days. For...